An appointment must be done with HIPAA Compliant Scheduling Software since even the simplest details can constitute personal health information (PHI). Business associate standards must be met by appointment scheduling software used by covered entities.
Online scheduling software must adhere to HIPAA security guidelines to protect any PHI it collects. As you will see below, we have listed some best practices to follow as well as listed some HIPAA compliant software and some of the software that healthcare IT service providers should steer clear of.
Online Appointment Scheduling Software Needs To Be HIPAA Compliant
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Best Practices For Appointment Scheduling Software
An appointment scheduler software should have the following features:
- An agreement with the provider will be signed (BAA)
- Notifications sent via email or text do not contain PHI or are encrypted
- Third-party calendars cannot be synced or are HIPAA compliant
- Users with authorization only
- You can customize your healthcare organization’s privacy and security settings
- To determine if appointment scheduling software companies can comply with HIPAA, let’s take a look at some companies that provide appointment scheduling software.
Best HIPAA Compliant Scheduling Software 2022
An online appointment (HIPAA Compliant) scheduler is available to healthcare providers in a variety of options. HIPAA compliance has not been proven for all of them, however. The following can be used by covered entities for appointment scheduling:
Acuity Scheduling
Several online scheduling software solutions are HIPAA compliant, including Acuity Scheduling. PHI is protected by numerous security features in a BAA signed by the company. Those who wish to use HIPAA Compliant Scheduling Software must subscribe to either the Powerhouse or Custom Enterprise plans.
Awarenow
Although the focus of Awarenow is on coaches, it is also suitable for corporate wellness vendors, consulting firms, and corporate wellness vendors. It is possible for this scheduling software to be HIPAA compliant. An agreement is available for signing and can be configured to conform to the requirements of HIPAA regarding security and privacy.
CareCloud
Appointment scheduling is a feature of CareCloud, a cloud-based software platform. A BAA is included in CareCloud’s terms and conditions, and the software offers many security features for HIPAA compliance. HIPAA compliance can be achieved with CareCloud.
CentralReach
We have designed CentralReach specifically for providers of Applied Behavior Analysis (ABA) therapy. HIPAA security standards are met by CentralReach without a doubt. Several security features are included in the company’s terms of service, including a BAA. It is possible for CentralReach to comply with HIPAA.
NexHealth
Developed specifically for covered entities, NexHealth is an appointment scheduling tool. When NexHealth registers, a BAA is included, ensuring that PHI is safeguarded. A HIPAA compliant version of NexHealth is available.
NueMD
The appointment scheduling feature of NueMD helps healthcare providers run their businesses. NueMD can be HIPAA compliant since it was designed for covered entities. A BAA is offered by NueMD, and PHI can be protected from unauthorized access.
Phreesia
Phreesia also offers direct services to healthcare providers, and it indicates on its website that it will sign a BAA with them. Aside from that, it also features encryption and electronic surveillance 24 hours a day, 7 days a week. With HITRUST CSF certification and HIPAA compliance, Phreesia meets the requirements of HIPAA.
PracticeSuite
PracticeSuite offers online scheduling as one of its features. HIPAA compliance is possible with PracticeSuite. It offers many privacy and security features to protect PHI and is included in the company’s standard terms of service.
RXNT
Online appointment scheduling is included in RXNT healthcare software. The user agreement implies that the company will sign a BAA, but it doesn’t confirm it. It is possible to use RXNT for compliance with HIPAA, but the security settings will need to be double-checked to ensure compliance.
ScheduleOnce
OnceHub’s ScheduleOnce product suite is HIPAA compliant. BAAs are only issued to covered entities with at least four users. The security settings of ScheduleOnce must also be customized to meet HIPAA standards.
Setmore
HIPAA compliance may be a possibility for Setmore Health. When setting up an account, covered entities are required to complete a Business Associate Agreement. The BAA includes some restrictions to enhance HIPAA compliance and ensure better security.
SimplyBook
If you want HIPAA compliant features, you’ll need to subscribe to SimplyBook Premium or Standard. A BAA is offered by SimplyBook to ensure the privacy of PHI.
WebPT
A security feature isn’t outlined in WebPT, unlike other appointment scheduling applications. A BAA is included in the company’s terms of service since rehab therapy is its primary focus. It is possible for WebPT to comply with HIPAA.
Zocdoc
The healthcare industry is also served by Zocdoc. A covered entity may receive a BAA from Zocdoc, but first must opt out of Zocdoc’s authorization. A HIPAA-compliant version of Zocdoc is available.
You can also read about Revenue Cycle Analytics and how it can help healthcare by identifying inefficiencies and ultimately lead to financial stability and improved care.
Common Features Of HIPAA Compliant Scheduling Software
As a focus of this post, we will be covering HIPAA compliant scheduling software that can be used to book patients online. Medical practices that need to comply with HIPAA do not solely rely on scheduling to maintain compliance.
If you want a practice management solution that will cover your needs, you can shop around for several solutions such as integration for apps. We have outlined common features to look for in scheduling software that is HIPAA compliant below.
HIPAA compliance:
Choosing a scheduling software that is HIPAA compliant should go without saying.
Online patient booking:
Appointments can be booked online by patients without contacting a representative. According to statistics, this method is more likely to fill open time slots otherwise wasted on same-day and next-day services.
Internal scheduling:
Appointments are booked internally by your administrative team, but they cannot be booked by your patients.
Practice management software integration:
With scheduling software, you will be able to manage your practice easily by integrating it with your other practice management software.
Automated reminders and notifications:
Using automatic reminders and notifications, you can keep your team and patients informed about their upcoming appointments.
Customer support:
You should make sure the service offers customer support so you can resolve any problems you encounter.
Be sure to compare and consider the features above when choosing the platform for you. Getting and retaining patients requires you to do the right thing! Don’t ignore essential features!
Improve Physician Utilization:
A HIPAA compliant scheduling software provides patients with a unique user experience that helps them convert. A HIPAA compliant scheduling platform offers real-time communication between doctors and patients, as well as digital paperwork management. By integrating with multiple EHR and dental systems, doctors can provide their patients with a seamless digital experience, while developers can quickly deploy products thanks to a single API. Your online communication needs to be HIPAA compliant, so choose the right appointment scheduling software.
Retire paperwork and increase Staff Productivity:
HIPAA compliant scheduling software has become increasingly popular as businesses move towards digital and paperless workflows. Through these software platforms, organizations can streamline processes and increase staff productivity while managing their workforce.
As a result of the HIPAA compliant scheduling software, some of the key features it offers include automatic shift assignments, real-time notifications, and the ability to access employee information in one place from any computer. Furthermore, these platforms are designed so that they are easy to use, even for those who do not possess a lot of experience or training regarding workforce management or scheduling.
Businesses of all sizes can benefit from HIPAA compliant scheduling software that reduces paperwork and allows employees to focus on their actual duties. Make your scheduling processes more efficient with HIPAA compliant scheduling software today if you want to increase staff productivity.
Decrease No-Shows:
Patients can schedule appointments more easily by using HIPAA compliant scheduling software to reduce no-shows. It is usually the case that these kinds of software solutions incorporate features such as automated reminders, an online booking system, and integrated payment processing, which make it much easier for patients to keep their appointments on time. It has been proven that HIPAA compliant scheduling software can also improve overall efficiency and productivity for healthcare providers by reducing no-shows, thus making them more efficient and productive. You should also consider investing in HIPAA compliant scheduling software if you want to improve the workflow of scheduling in your practice.
Confirm Appointments with Text and Email:
Best Scheduling software that is HIPAA compliant and easy to use is essential for quickly and easily confirming appointments. Keep your patients informed about upcoming appointments by sending them text messages or emails. Medical scheduling software that is HIPAA compliant makes scheduling routine exams and procedures hassle-free. Check out HIPAA compliant scheduling software today if you’re looking for an efficient and reliable way to manage appointments.
Conclusion:
Manage and grow your medical scheduling business with HIPAA compliant software. We can help you streamline your business by offering online booking, integrated payment processing, marketing tools, and a whole lot more. Appointments and PHI can be managed quickly and easily in this software. You can automate the waiver process as well as the SOAP note process.
Frequently Asked Questions:
Senior Solution Architect with 23 years of experience in different Technology sectors. Diligent, forward-thinking, and adaptable to dynamic company, customer, and project needs.
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