A wholesale voice service is a type of telecommunications service that is sold to other service providers or resellers, who then sell the service to their own customers. Meanwhile a retail voice service is a service that is sold directly to the end customer. There are several key differences between wholesale and retail voice services:

  • Price: Wholesale services are typically less expensive than retail services because the service provider does not have the same overhead costs as a retail provider.
  • Volume: Wholesale services are usually sold in bulk, and typically require a higher minimum purchase volume than retail services.
  • Customization: Wholesale services are usually less flexible and customizable than retail services.
  • Features: Some wholesale services may be basic and less robust than retail services and may offer fewer features and functionalities.