Department of Health and Human Services

Department of Health and Human Services, CMS, OAGM, ASG, DQCS

DocuSign

Our Winning Award

AlxTel is feeling excited to announce that we won DocuSign contract award for amount $24,986.16 for Department of Health and Human Services, CMS, OAGM, ASG, DQCS. DocuSign is digitally transforming how organizations of all sizes do business via agreements and contracts. By connecting and automating the entire agreement process, the DocuSign Agreement Cloud™ helps industries and departments do business faster with less risk, lower costs, and better experiences for customers and employees.

Contract Title: DocuSign

Winning Award
Award date

Award Date
Dec 13, 2023

Award amount
Award Amount
$24,986.16
Start date

Start Date
Nov 16, 2023

End date

End Date
Nov 15, 2024

Department of Health and Human Services

The mission of the U.S. Department of Health and Human Services (HHS) is to enhance the health and well-being of all Americans, by providing for effective health and human services and by fostering sound, sustained advances in the sciences underlying medicine, public health, and social services.

Departmental leaders are among the most qualified public servants in the Federal Government. They are dedicated to ensuring the guidance and management necessary to support the health and well-being of the nation.

HHS administers more than 100 programs across its operating divisions. HHS programs protect the health of all Americans and provide essential human services, especially for those who are least able to help themselves.

  • HIPAA & Your Health Rights: The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule and federal civil rights laws protect Americans’ fundamental health rights.

  • Social Services: Programs and services such as Temporary Assistance for Needy Families (TANF), Head Start, child care, and child support help individuals, families, and communities.
  • Prevention & Wellness: HHS agencies offer resources to help you eat smart, exercise regularly, and get routine health screenings and vaccinations.
  • Providers & Facilities: Locate health care providers and facilities, compare your options, and find resources for caregivers.
  • Public Health & Safety: HHS agencies offer resources to help you and your family stay safe by informing you about food, drugs, medical devices, violence prevention, and more.
  • Emergency Preparedness & Response: Learn about national efforts to prepare for, respond to, and recover from disasters and public health emergencies.

DocuSign Solution

We pioneered the development of e-signature technology, and today DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. DocuSign offers the world’s #1 way to sign electronically on practically any device, from almost anywhere, at any time.

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Generate agreements

Prepare contracts with a click of a button in your CRM—or in a completely automated way.

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Verify Identity

Verifying a customer’s ID is as simple as them snapping a picture from their phone instead of faxing and scanning.

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Review and negotiate

Centrally track negotiations, centralize and standardize terms and conditions and automatically flag deviations.

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Send and sign agreements

Agree with confidence, with intuitive online signing experiences across virtually any device.

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Automate workflows

Build connected workflows by integrating with your enterprise systems.

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Store and manage

Store and manage agreements centrally with DocuSign CLM. Protect your agreements by tracking DocuSign eSignature.

Grow your business with DocuSign

  • Secure your agreements: Establish exceptional trust with your customers. With DocuSign, you can send and sign with peace of mind.
  • Improve customer experiences: Give your customers more than a signature. Give them a DocuSign e-signature experience so simple, it’s delightful.
  • Move with agility: Keep business moving. Simplify and accelerate your process with resilient, flexible workflows for all of your agreements.
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DocuSign Featured products for government

Our featured products for government are easy to access and processes smoothly and creating better experiences

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DocuSign eSignature

Securely send and sign agreements digitally while maintaining a complete audit trail of activity on each document.

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DocuSign Notary

Securely conduct remote online notarizations for state and local government forms, documents and more.

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DocuSign CLM

DocuSign CLM manage documents throughout the agreement lifecycle from negotiation to signature and storage.

SMS Delivery for Electronic Signatures

We believe that you need to communicate across multiple channels to ensure signers receive and complete important documents. That’s why DocuSign excited about SMS Delivery – a new way to connect with signers. Now you can enhance email notifications with real-time SMS notifications sent directly to a signer’s mobile device.

  • Expand your reach: With global availability in more than 180 countries you can reach signers wherever they are. For example, SMS Delivery enables procurement teams to send and manage contracts with suppliers while still ensuring proper risk management and governance no matter where they do business.
  • Close business faster: Leverage email and real-time SMS notifications together to increase response rates and get documents signed quickly. In the fast-paced world of sales, this helps salespeople get service agreements signed faster and with less friction for the customer.
  • Provide a superior customer experience: Combined with our responsive signing functionality, SMS Delivery enables you to differentiate your business with an engaging signing experience. HR teams can delight new employees with an easy and engaging signing process for new-hire paperwork.

DocuSign Enterprise Premier Support Plan

Fastest response and issue resolution for your business-critical agreement processes. With our Enterprise Premier Support plan, we’ll help you with

  • Always-on expertise at your fingertips: Stay up and running with access to knowledge, tools and self-guided resources from trusted product experts.
  • Support tailored to your needs: Personalize your support experience with plans customized to support your business-critical agreement processes.

  • Rust and reliability that scales: Ensure business continuity and responsiveness that moves your business forward with speed and confidence.

DocuSignature Interface
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Enterprise Premier Support plan features:

  • Global emergency support
  • DocuSign support center
  • Phone support (Call Back)
  • Technical support
  • Developer support
  • Global emergency support: A 30-min response time for severity 1 technical issues; available for all products 24/7 (English only during non-business hours).

  • DocuSign support center: Find answers, engage community and submit and manage cases online for faster resolution.

  • Phone support (Call Back): Log a case and customer support will promptly call you back to address
    technical questions, billing inquiries and account management.

  • Technical support: Direct access to technical support teams for configuration-specific questions.

DocuSign eSignature WCAG Accessibility compliance

Our product team is dedicated to making eSignature adhere to accessibility guidelines from project conception to final product. But we don’t just want to meet these broad guidelines; we continuously make improvements to create an enjoyable and reliable experience for people using screen readers or any assistive technology.

  • DocuSign eSignature for Drive: Don’t waste time saving, signing, printing, scanning and emailing documents. Sign and send documents for signatures from the same place you create, edit, share and store files. Increase security, privacy and productivity with the integrated workflow of DocuSign eSignature for Drive.
  • DocuSign eSignature for Gmail: DocuSign eSignature makes it easy to sign documents in Gmail. Just click the DocuSign icon in the Google Add-on sidebar to quickly sign email attachments without leaving your Gmail inbox. Need a signature? All it takes is a few clicks to send a Gmail with a signature request.
  • DocuSign eSignature for Docs: Sign and send documents for signature via Google Docs. Use DocuSign eSignature right from Docs to quickly access agreements, upload to DocuSign to collect signatures, then save them to your Drive folder.
  • DocuSign eSignature for Chrome: DocuSign eSignature for Chrome enables you to sign, send and manage documents directly from your Chrome browser. Install the Chrome Enterprise Recommended DocuSign Google app to get instant access to DocuSign eSignature while browsing your favorite websites.

Need support?  You are our priority, We’ve got you covered.

Rapid response time to service requests, responding to all customer feedback to get in touch.

Our goal is to supply you with the best possible customer service across all our products and solutions. We look forward to helping you make the most of your AlxTel platform.

Support

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