San Antonio Water System Logo

San Antonio Water System

Singlewire Informacast

Our Winning Award

AlxTelis excited to announce that we won Singlewire Informacast contract award for the San Antonio Water System for the award amount $14,503.50. At Singlewire Software, we’re developing solutions with a real-world impact.

Contract Title: Singlewire Informacast

Winning Award
Award date
Award Date
Oct 29, 2024
Award amount
Award Amount
$14,503.50
Start date
Start Date
Oct 04, 2024
End date
End Date
Oct 03, 2025

San Antonio Water System

SAWS is a public utility owned by the City of San Antonio. It was created in May 1992 through the consolidation of three predecessor agencies. San Antonio Water System’s Board of Trustees has adopted mission, vision and values statements that serve as a foundation to move the utility forward through 2050 and reinforce San Antonio’s much-deserved reputation as Waterful. SAWS serves 2 million people in Bexar County as well as parts of Medina and Atascosa counties. The population includes more than 511,300 water customers and 457,600 wastewater customers.

  • Our Mission: Sustainable, Affordable Water Services.
  • Our Vision: To be leaders in delivering responsible water services for life.
  • Our Values: Excellence, Integrity, Respect and Safety.

Singlewire Software

Singlewire Software is dedicated to developing reliable solutions that help detect threats, notify everyone, and manage incidents. That’s because we believe people are any organization’s most important asset. The best way to protect them is by delivering information that helps keep everyone safe and informed—everywhere, every time. For more than two decades, our talented employees have developed cutting-edge safety software that meets our customers’ evolving needs as they work to keep their people out of harm’s way.

20+ years

of keeping people safer

5,000+

customers worldwide

99.99%

system uptime

Singlewire Informacast

The leading mass notification system for emergency and daily communications. An effective safety plan begins with strong communication. InformaCast is a single platform for your emergency and daily communication needs that enables you to reach everyone with the technology your organization already has in place.

Our mass notification system will deliver intrusive, attention-getting audio, text and visual alerts throughout your facility and to people’s mobile devices. Respond to emergencies with robust incident management capabilities, and streamline daily communications with scheduled broadcasts and more. With a single, consolidated system you’ll save time and money, and deliver consistent messaging across multiple channels. Everyone will know exactly what’s happening and the next steps to take.

Singlewire Informacast

A robust mass notification system to manage any incident

  • Detect Threats: From the moment an issue is detected, timing is everything. With InformaCast, there are multiple ways to initiate an alert, providing the flexibility you need to respond quickly to any situation.
  • Notify Everyone: Safety shouldn’t rely on receiving a text message. Cut through noise and distractions with intrusive audio and visual alerts that help ensure messages aren’t missed or ignored. Our mass notification system can initiate alerts across every communication channel available to reach people in any location and environment.
  • Manage Incident: Keep everyone safe and informed from the onset of an incident to the moment normal operations can resume. Our software helps avoid miscommunication during stressful events by enabling you to create a virtual response plan. With critical resources accessible from anywhere, you’ll be able to assess situations as they unfold and determine the best course of action.
Inform Everyone

Keep everyone informed

  • Prebuild initial alerts, follow up messages, and “all clear” notifications
  • Target messages to specific groups so the right people get the right information
  • Direct notifications to a particular building, wing, or floor
Deploy a response

Deploy a response

  • Send notifications with invitations to join a conference call or virtual collaboration space
  • Understand what’s happening and send help where it’s most needed
  • Leverage pre-loaded resources such as floor plans and links to security camera feeds
Account Safety

Achieve a successful resolution

  • Account for the safety of each member of your organization
  • Send an “all clear” message to quickly resume normal operations
  • Review reports to identify gaps and drive continuous improvement

Need support?  You are our priority, We’ve got you covered.

Rapid response time to service requests, responding to all customer feedback to get in touch.

Our goal is to supply you with the best possible customer service across all our products and solutions. We look forward to helping you make the most of your AlxTel platform.

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