State of Virginia Department of Motor Vehicles
Twilio
Our Winning Award
AlxTel is a pioneer of the efficient solution service provider for individual local and Government sectors. We are excited to announce that AlxTel won the award of Twilio contract award for the State of Virginia Department of Motor Vehicles for the award amount of $79,337.00. Create an indispensable brand using real-time customer data to power personalized communications and innovation at scale.
Contract Title: Twilio
State Of Virginia Department Of Motor Vehicles
Providing a streamlined experience for all Virginians. DMV has more daily face-to-face contact with Virginia’s citizens than any other state agency. DMV also serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments and non-profit organizations.
We strive to provide customers with the information they need to comply with state laws and regulations; to ensure the accurate, secure and efficient issuing of customers’ credentials; and to improve the safety of Virginia’s highway system. The DMV values (TRAIT) drive, at our very core, who we are and how we aim to provide exceptional services to Virginians.
Twilio Software
Twilio delivers on the promise brands have been making for years—personalized engagement at scale. Our tools work with your existing stack to enable fast innovation, and give you the data you need about each and every customer to make all your interactions unique. Twilio is one of the first and only Customer Engagement Platforms to bring contextual data, communications tools, and AI together in a single platform. We make it easy for businesses to personalize every step of a customer’s unique journey.
167+ billion
messages sent and received
180+ countries
within your reach
99.95% +
monthly API uptime
4,800
global carrier connections
Twilio Engage
Build data-driven, personalized customer experiences that grow lifetime value. Deepen customer relationships and efficiently grow your brand by personalizing customer interactions on every channel from a unified, data-first platform.
Twilio Engage uniquely puts the power of a native customer data platform (CDP) and native omnichannel together in one marketing solution to help companies deliver data-driven personalization and drive efficient growth.
The best modern customer data foundation: Power all your customer experiences with trusted, real-time, first-party customer data from Twilio Segment’s leading CDP.
The most scalable communications channels: Reach every customer, everywhere with Twilio’s scalable and flexible email and SMS channels, along with best-in-breed APIs you can rely on.
Powerful, unified orchestration and analytics: Build, activate, and measure ROI from one platform to save time and budget while improving campaign performance and efficiency.
Twilio MessagingX
MessagingX is a centralized messaging platform to engage customers across their preferred channels. Our enterprise-ready APIs and scalable software are powered by an intelligent network that monitors over 900 million data points daily, enabling unrivaled reliability at any scale. Deliver messages to customers across preferred channels with an API for one-way, transactional messaging. Support customers at critical moments on the channels they prefer with scalable, multiparty conversations.
Twilio Flex
Twilio Flex is a digital engagement center for the entire customer journey—a sales tool for pre-purchase conversations, a cloud-based contact center, and an in-app digital concierge.
Twilio Solution
Bring engaging customer experiences to life with reliable communications APIs and real-time customer data. Discover what you can do with Twilio.
Alert and notification
Drive engagement with alerts and notifications on the channels your customers prefer.
User verification and identity
Balance security and customer experience with mobile identity signals and multi-factor user authentication.
Marketing and promotions
Create engaging marketing campaigns that drive ROI across SMS, MMS, WhatsApp, email, and voice channels.
Twilio works for your whole team
Need support? You are our priority, We’ve got you covered.
Rapid response time to service requests, responding to all customer feedback to get in touch.
Our goal is to supply you with the best possible customer service across all our products and solutions. We look forward to helping you make the most of your AlxTel platform.
