Tarrant County Texas

Tarrant County

ServiceNow

Our Winning Award

AlxTel is excited to announce that we won ServiceNow contract award for US Department of Education Management & Program Analyst amount of $360,588.55. ServiceNow eliminates manual tasks with automated, intuitive experiences. Get answers, approvals, and insights when they really matter.

Contract Title: ServiceNow

Winning Award
Award date

Award Date
Nov 12, 2024

Award amount

Award Amount
$360,588.55

Start date

Start Date
Nov 01, 2024

End date

End Date
Oct 31, 2025

Tarrant County

Tarrant County is an urban county located in the north central part of Texas. Fort Worth serves as the county seat to a county population of approximately 2.1 million citizens. Tarrant County is a member of the North Central Texas Council of Governments.

Today much of the flavor and attitudes that are the history of Tarrant County live on. The frontier has changed, but not the pioneering spirit. Tarrant County is now home to a diverse spectrum of businesses and lifestyles. Cattle and agriculture, as well as aerospace companies and defense contractors, play a major role in the economic foundation of the County. Tarrant County’s western heritage sits side by side with its internationally renowned Cultural District.

With such a diverse mix of styles, there is never a lack of things to do and see. We hope you will take the time to enjoy our heritage and join us in our pioneering spirit. Tarrant County has changed dramatically over the past few years. Once dependent on defense plants and its military base, Tarrant County’s economy has been transformed into one of the most vibrant and diverse in the nation and is leading the regional resurgence in business relocations and expansions, retail development and new housing construction. Once tied to the oil rigs and cattle ranches of west Texas, Tarrant County’s businesses today reach around the globe and the County’s commercial and industrial airports are among the country’s foremost international gateways.

ServiceNow – Focus on work that matters

ServiceNow eliminates manual tasks with automated, intuitive experiences. Get answers, approvals, and insights when they really matter. By digitizing and automating siloed processes, we dramatically improve experiences for those who work for you and those who work with you.

Elevate Customer Experiences

Resolve issues quickly with AI and automation. Empower agents and field technicians to proactively serve, reducing customer effort.

Enhance Employee Experiences

Deliver a scalable employee experience that increases engagement, fosters talent development, and drives shared service productivity.

Automate Finance and Supply Chain

Deliver a scalable employee experience that increases engagement, fosters talent development, and drives shared service productivity.

One platform for enterprise automation

Born in the cloud, the Now Platform is the intelligent foundation that all ServiceNow products run on. It lets you automate and connect the work that moves your business forward, making it run faster, smoother, and more efficiently. Knock down silos and tame complexity. Fuel innovation at scale while you improve experiences for everyone.

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  • Automation: Build, monitor, and optimize no-code automated workflows. Automate your processes across the business for next-level efficiency, and streamline workflows to reduce cost, grow productivity, and diminish repetitive tasks.
  • Productivity and engagement: The Now Platform puts power in the hands of workers, agents, and managers. It automates tools for routing and prioritization to keep your teams working on the right things.
  • Consistency and scalability: Create consistency across your business processes and scale for growth with one platform, one data model, and one architecture.
  • Secure by default: The Now Platform arms you with the tools and processes you need to improve your security posture. Rely on consistent, automated security controls and certified integrations.

ServiceNow puts AI to work for people

For more than 20 years, ServiceNow has been helping people work smarter. The Now Platform® ?is purpose-built with native AI for quick deployment into workflows. It’s the trusted AI platform for business transformation. ServiceNow offers custom AI tools for every department and industry. Let’s bring actionable AI to every corner of your business.

  • Single data platform: We’ve integrated AI directly into our intelligent platform, eliminating the need for complex integrations.
  • Prebuilt AI across every use case: Our AI solutions are purpose-built for your business, working seamlessly with your people, systems, and data.
  • AI-powered workflows: Unlock business-wide efficiency with AI directly embedded into the world’s leading low-code automation platform.
  • AI you can trust: All our AI capabilities operate within the secure and trusted Now Platform. Keeping your data safe is our number one priority.

ServiceNow AI products

From AI Agents to Now Assist on our unified platform, use ServiceNow AI products to offload routine work, support human interactions in context, and streamline processes for your customers and employees.

Generative AI

Out-of-the-box GenAI capabilities, called Now Assist, support human interactions by role. Instantly create new content from learning patterns in existing data to get help, resolve issues, and answer questions.

ServiceNow Generative AI
ServiceNow Agentic AI

Agentic AI

AI Agents autonomously perform tasks, help fix issues, make decisions, and interact with their environments. They proactively automate and take action, while always under your control.

Intelligent chatbot

Virtual Agent makes it easy for employees and customers to sort out issues and get answers quickly. Provide intelligent exchanges powered by generative AI and automated resolutions to common issues.

ServiceNow Intelligent chatbot

ServiceNow Products

Accelerate business innovation and supercharge experiences for your organization so it simply works better.

Products:

  • IT Service Management.
  • IT Operations Management.
  • HR Service Delivery.

Products:

  • Workplace Service Delivery.
  • Customer Service Management.
  • Field Service Management.

Need support?  You are our priority, We’ve got you covered.

Rapid response time to service requests, responding to all customer feedback to get in touch.

Our goal is to supply you with the best possible customer service across all our products and solutions. We look forward to helping you make the most of your AlxTel platform.

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