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Freshworks2024-10-17T12:00:34+00:00
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Freshworks Builds Tech That Works For Everyone

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.

Freshworks Commitment To GDPR

Freshworks ensures conformance to global regulations and industry practices in order to maintain privacy and security of its customer’s data. Freshworks is here to help our customers understand significance of the GDPR, its requirements and our allegiance to align with global standards.

  • Empower: ensure fair and transparent processing of customer data.
  • Secure: incorporate security by design in products, to protect personal data.
  • Unify: streamline processes to help customers meet compliance obligations.

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A Unified Service Management Solution

Deliver delight, increase efficiency, and realize greater ROI with Freshservice. Robust Automations eliminate repetitive tasks and manual processes, and drive service efficiency using no-code workflows and powerful automations. Integrated Platform integrate service management on a single platform to bridge silos, improve time to resolution, reduce costs, and improve visibility. Rapid Deployment can customize rapidly with Fresh service’s no-code platform. Get expert onboarding, migration services, and 24×7 support.

Freshworks Products & Solutions

Business software to delight your customers and employees. Try the business software used by over 50,000 companies across the globe to exceed customer and employee expectations.

Freshworks : Products

  • Freshdesk
  • Freshsales
  • Freshmarketer
  • Freshchat
  • Freshservice

Freshworks : Solutions

  • Customer Service
  • IT Service Management
  • Chat & Messaging
  • Sales Automation
  • Marketing Automation

Frictionless, Simple & Easy

Freshworks makes it fast and easy for businesses to delight their customers and employees. We take a fresh approach to how businesses discover, engage with, and realize value from software throughout their journey.

Create Value and Fast

Accelerate your team’s productivity and efficiency with modern automation and collaboration tools, to get tangible results in no time.

Choose your pricing plan

Our pricing plans are designed for modern business use cases and affordable for organizations of all sizes.

Build & Customize As You Go

Extend and tailor experiences to meet your unique business needs, with low-code development. 1,100 Custom apps available on our marketplace.

Freshdesk Omnichannel Suite

Reimagine more meaningful conversations and turn service agents into customer champions. Launch customer and employee delight in under 3 months!

  • Delight Customers Effortlessly: simplify every experience and put customers back in control by offering the support they expect, in their channel of choice.
  • Make Every Agent a Customer Champion: give agents more context and automation to proactively understand customer needs and offer the next-best-action.
  • Skyrocket The Speed Of Service: achieve speed in delivering remarkable customer service. Our customers realize service productivity gains in under 3 months, and innovate faster with the NEO platform.

Freshsales Help You Accelerate Revenue

Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.

01.

Close deals faster with a 360° view of your customers

02.

Improve seller by streamlining your sales process

03.

Reduce IT complexity and cost with comprehensive solution

Freshmarketer The only multichannel, conversational CRM for your business

  • Conversational Marketing And Support: create delightful customer experiences by truly understanding your customers and having conversations with context.
  • Multichannel Engagement: get WhatsApp, SMS, Chat, & Email all together in one solution to speak with customers in a channel of their choice.
  • 360° View of Customer Data: bring all your customer interactions and touchpoints in one place, giving your teams a unified view.

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