LA County Department of Public Works
Qualtrics
Our Winning Award
AlxTel is excited to announce that we won this contract of amount $125,443.15. Know what people need, when they need it, and deliver it every time with our powerful Experience Management (XM) software.
Contract Title: Qualtrics
LA County Department of Public Works
Los Angeles County Public Works is one of the largest municipal public works agencies in the United States, providing vital 21st Century infrastructure and essential services to more than 10 million people across a 4,000-square-mile regional service area.
The agency is among 48 County departments and agencies working collaboratively across public, private, and nonprofit sectors to improve the quality of life for the people and communities of LA County.
With a Vision to become the most trusted public agency in the region, Public Works is defined by its responsiveness to the public, customer service excellence, and drive to build positive community relations. The Public Works workforce takes pride in being committed public servants providing essential and critical services for all residents and businesses in LA County.
Qualtrics – Build technology that closes experience gaps
Make every interaction an experience that matters. Know what people need, when they need it, and deliver
it every time with our powerful Experience Management (XM) software. We recognize impact based on performance and results, not politics. We strive to learn and grow, so we are direct and transparent with each other and openly share our goals, strengths and improvement areas.
Qualtrics XM Platform
The world’s leading companies deliver experiences that are all powered by one platform: the Qualtrics XMos- the operating system for experience management. With XMos you get the capabilities to listen everywhere, know where to focus and build a culture of action. Take advantage of a system that continuously sets the bar for more personalized, intelligent and delightful experience, all with security in mind.
XM For Customer Frontlines
Software to immediately surface customer friction and guide frontline teams in the moment to better serve clients. Drive company-wide improvement—across processes, products, and digital properties—to increase customer lifetime value.
XM For People Teams
Power to your people—at every level. Software to build engaged and high-performing teams, improve manager and individual effectiveness, and make informed and timely business decisions.
XM For Strategy and Research
Research to ROI. On repeat. Software for advanced quantitative and qualitative research to design products people love, increase market share, and build enduring brands that accelerate growth.
Need support? You are our priority, We’ve got you covered.
Rapid response time to service requests, responding to all customer feedback to get in touch.
Our goal is to supply you with the best possible customer service across all our products and solutions. We look forward to helping you make the most of your AlxTel platform.
