Maryland State Department of Education (MSDE)
Twilio Software
Our Winning Award
AlxTel is a pioneer of the efficient solution service provider for individual local and Government sectors. We are excited to announce that AlxTel won the award of Twilio Software for the Maryland State Department of Education in the award amount of $34,859.00. Create an indispensable brand using real-time customer data to power personalized communications and innovation at scale.
Contract Title: Twilio Software
Maryland State Department of Education
The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from their divisions, they oversee state and federal programs that support the needs of a diverse population–students, teachers, principals, and other educators –throughout Maryland.
Under the leadership of the State Superintendent of Schools and guidance from the Maryland State Board of Education, the Department develops and implements standards and policy for education programs from pre-kindergarten through high school.
Twilio Software – unlock the imagination of builders
We’re a software company that strengthens businesses by unifying their data to build insightful paths to customers, so they’re smarter with every interaction and able to outmaneuver their competition. Twilio is a globally trusted customer engagement platform (CEP), plus a named leader in communications platform as a service (CPaaS) and customer data platform (CDP) markets.
Twilio Software Product
Twilio is the industry-leading and trusted platform that efficiently powers your customer engagement innovation.
Verify
A user verification API for multichannel one-time passcode delivery and silent network authentication.
Lookup
The Lookup API validates phone numbers to mitigate fraud risk and optimize interactions.
Segment CDP
A Customer Data Platform to build successful campaigns with real-time customer data.
Programmable Messaging
A messaging API to programmatically send notifications across channels.
Voice
Voice APIs to reach consumers with programmatic voice notifications.
The SendGrid Email API reliably delivers your email to inboxes at scale.
Twilio Customer Engagement Platform
Create an indispensable brand using real-time customer data to power personalized communications and innovation at scale. Create the exact solution you need to engage customers at every step of their journey. Twilio Customer Engagement Platform combines flexible APIs for any digital channel, first-party customer data, and global infrastructure.
Twilio Engage
Build data-driven, personalized customer experiences that grow lifetime value. Deepen customer relationships and efficiently grow your brand by personalizing customer interactions on every channel from a unified, data-first platform.
Twilio MessagingX
MessagingX is a centralized messaging platform to engage customers across their preferred channels. Our enterprise-ready APIs and scalable software are powered by an intelligent network that monitors over 900 million data points daily, enabling unrivaled reliability at any scale. Deliver messages to customers across preferred channels with an API for one-way, transactional messaging. Support customers at critical moments on the channels they prefer with scalable, multiparty conversations.
Twilio Flex
Twilio Flex is a digital engagement center for the entire customer journey—a sales tool for pre-purchase conversations, a cloud-based contact center, and an in-app digital concierge.
Need support? You are our priority, We’ve got you covered.
Rapid response time to service requests, responding to all customer feedback to get in touch.
Our goal is to supply you with the best possible customer service across all our products and solutions. We look forward to helping you make the most of your AlxTel platform.