Maryland Judiciary, Administrative Office of the Courts

Computer Deployment, Installation and Field Services

Our Winning Award

AlxTel is feeling excited to announce that we won Maryland Judiciary, Administrative Office of the Courts contract award of Computer Deployment, Installation and Field Services for amount $1,029,920.00. The Administrative Office of the Courts (AOC) is the central support agency for the state judicial branch, and provides a broad range of support services to Maryland’s courts.

Contract Title: Computer Deployment, Installation and Field Services

Winning Award
Award date

Award Date
April 30, 2021

Award amount

Award Amount
$1,029,920.00

Start date

Start Date
May 01, 2023

End date

End Date
April 30, 2024

Maryland Judiciary / Courts

The Maryland court system has four levels: two trial courts and two appellate courts. The trial courts consider evidence presented in a case and make judgments based on the facts, the law and legal precedent (prior legal decisions from a higher court). Appellate courts review a trial court’s (District or Circuit Court) actions and decisions in given cases and decide whether the trial judge properly followed the law and legal precedent.

Circuit Court

Circuit Courts generally handles more serious criminal cases, major civil cases, including juvenile and other family law cases and most cases appealed from the District Court, orphans’ courts and certain administrative agencies.

District Court

Cases heard here include motor vehicle and boating violations and other misdemeanors and specified felonies, domestic violence and peace order petitions, and other civil cases involving limited dollar amounts, and replevin.

Orphans’ Court

The Orphans’ Court is a specialized court that handles who have died with or without a Wills, estates (for example of a car, boat, jewelry, heirlooms, cash, bank accounts), and other probate matters and limited aspects of guardianship.

Administrative Office of the Courts

The Administrative Office of the Courts (AOC) provides administrative services for the Maryland Judiciary. It is the central support agency for the state judicial branch, and provides a broad range of support services to Maryland’s courts in operations, information technology, management, legal, government relations, financial, administration, and programs.

Government Relations and Public Affairs protects and promotes the Judiciary’s interests regarding new laws and initiatives.

It is the mission of the Judiciary Human Resources Department to serve the Branch by focusing efforts on the most valuable asset, our employees.

Programs helps to advance the Maryland Judiciary’s mission to provide fair, efficient, and effective justice for all by supporting court services.

Computer Deployment, Installation and Field Services

Pre-Imaging

  • Perform pre-imaging of the desktops prior to deployment. Pre-imaging will take place at the Judicial Information Systems site. Experience with imaging in an MDT/WDS environment is preferred.
  • Use provided tools and software to perform imaging of PCs (Desktops and Laptops).
  • Verify successful imaging by restarting and logging into device using deployment account.

Installation

  • Perform unboxing (as applicable), placements, and connection of equipment in each workspace. Each workstation will require peripherals installation.
  • Perform network connectivity and peripheral testing.
  • Install software (as required).
  • Interface with end users including in accordance with the following standards:

    • Business Casual dress code (e.g., Polo shirt, khakis, closed toed shoes).
    • Friendly and professional attitude.
    • Badged entry (as applicable).
  • Maintain all work areas organization by using cable management and positioning.
  • Remove all trash from work area when complete.

Equipment Removal

  • Remove existing equipment from workspaces to a designated area in the building, and then place on trucks for transportation to the warehouse.

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