Maryland Health Benefit Exchange

Maryland Health Benefit Exchange

Granicus Communications

Our Winning Award

AlxTelis excited to announce that we won Granicus Communications contract award for the Maryland Health Benefit Exchange for the award amount $89,345.76. Granicus’ govDelivery solution is a digital communications tool that allows digital communications managers and organisations to powerfully construct email, social media, and SMS messages for citizens.

Contract Title: Granicus Communications

Winning Award
Award date
Award Date
Sep 17, 2024
Award amount
Award Amount
$89,345.76
Start date
Start Date
Oct 10, 2024
End date
End Date
Oct 09, 2025

Maryland Health Benefit Exchange

Maryland Health Benefit Exchange MHBE is responsible for the administration of Maryland Health Connection, the state’s health insurance marketplace, under the Patient Protection and Affordable Care Act of 2010 (ACA). MHBE works with Maryland Department of Health, Maryland Insurance Administration, Department of Human Services and stakeholders statewide.

The MHBE will ensure that all populations can access health coverage by requiring cultural competence in its operations and outreach, and a simplified process to determine eligibility for free or low-cost health insurance.

It is the only place where Marylanders can access financial help to make coverage more affordable. Once an individual or family selects one of the many private health plans or programs that best meets their needs, they may enroll directly through Maryland Health Connection. Small businesses may utilize Maryland Health Connection for Small Business to select plans that meet the needs of their employees and provide tax credits to reduce the cost of employer-sponsored coverage for qualifying businesses.

Granicus – Build meaningful connections

At Granicus, our mission is to help better engage government and the people they serve. With more than 2,000 employees across the globe supporting more than 7,000 public sector organizations, Granicus is a trusted partner for governments to make meaningful connections by:

  • Enhancing customer experiences
  • Engaging more communities
  • Improving operations
  • Prioritizing equitable reach
  • Increasing trust and transparency
  • Simplifying compliance

Build meaningful connections

  • Improve service delivery: Deliver better services by streamlining user interactions, enhancing efficiency, and leveraging data to improve the customer experience.
  • Foster community engagement: Understand the people you serve to deliver the government they expect.
  • Drive operational efficiency: Save time and money to deliver better experiences for staff and the public.
Granicus

100X

Community members reached and engaged

1M+

Subscriber engaging on critical issues

70%

Increase in your satisfaction

275%

Increase in service adoption

Granicus Digital Communication

Digital communications are the use of online tools like email, text messaging or social media to reach either individuals or an audience and share a message with them. Digital communications have replaced older forms of communication, such as letters sent through the mail, phone calls or advertising as the preferred way to interact with individuals. Government agencies and public sector organisations find that digital communications are critical to citizen engagement.

Granicus Digital Communication

In an era when almost everyone has an internet-connected device in their pocket, there has never been an easier time for public sector organisations to communicate with the public. Digital communications save the public sector time and money by allowing write once, publish everywhere solutions. Digital communications strategy that push people to broader citizen engagement and extremely useful insights. Most public sector organisations have seen team size diminish in recent years, but workloads continue to increase. Using digital communications allows teams to deliver on the organisation’s mission in a timely and inexpensive way.

How does Granicus help?

Granicus’ govDelivery solution is a digital communications tool that allows digital communications managers and organisations to powerfully construct email, social media, and SMS messages for citizens. The Granicus Network provides unrivalled subscriber growth. 16 million people across the UK have signed up to receive updates from public sector organisations surrounding specific topics using govDelivery.

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Our goal is to supply you with the best possible customer service across all our products and solutions. We look forward to helping you make the most of your AlxTel platform.

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