AlxTel’s Privacy Policy

This privacy Policy comprehensively describes the policies of AlxTel (“we,” “our,” “us,” or “the Company”) on the gathering and processing of information of individuals who access our website at www.alxtel.com or those who contact us through forms (provide information). It describes how we collect and share your information and provide for the disclosure and protection of information, in the aim of giving you services at and through the site and also the improvement thereof.

By agreeing to these terms and conditions, you have agreed to the practices of this policy regarding the collection and use of information while accessing our website and services.

What information we collect?

Personal Data

While using our Service, we may request access to certain information that personally identifies you or permits us to contact one or more of your representatives. This information may include, but is not limited to, your email address, first name and last name, address, telephone number, and usage data.

Usage Data

Automatically Collected Usage Data: As you make use of the Service, we automatically collect certain information from your device. The information might include but not be limited to the Internet Protocol address of your device and what pages of our Service?you are visiting, and may also extend to the time spent on particular pages of our Service, along with other similar data about how and when you visit our site or otherwise use our Service.

If you access our Service using a mobile device, we may automatically collect such data as type, unique device identifier, the device’s IP address, operating system, mobile internet browser type, and other diagnostic information. We may also collect information sent to us by your browser every time you visit our service or view it with your mobile device.

Tracking Technologies and Cookies

We employ cookies, along with similar technologies, to track activities performed on our Service as well as storing various information. It is an important factor of Privacy policy. This tracking technology also includes tags, and scripts to collect data from users to be analyzed in enhancing and optimizing our Service.

The tracking technologies we may apply include:

Browser Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Accepting cookies is accepted by adjusting your browser’s settings to refuse all cookies or to alert you each time a cookie is being sent. To use certain features of our Service, you may also need to accept cookies. Please note that if you reject cookies, particular features of our Service may not work properly.

Cookies are categorized as either “Persistent” or “Session” Cookies. Persistent Cookies remain on your computer or mobile device even when you are offline, while Session Cookies are deleted once you close your web browser.

We use both Session and Persistent Cookies for the following reasons:

Essential / Necessary Cookies

We utilize Session and Persistent Cookies for particular reasons. Essential or Necessary Cookies that are Session Cookies handled by us are crucial to deliver you the services available on our Website and make you able to avail of its features. They ensure proper authentication of users and thus prevent fraudulent activity in user accounts. Unless they are necessary to deliver the requested services, which we cannot deliver without them, these cookies serve only to provide the functionality to ensure that service.

Notice Acceptance Cookies

The persistent cookies are used to determine if users have agreed to the use of cookies on the Website. These cookies ensure appropriate tracking of users’ consent with respect to cookie usage.

Functionality Cookies

These are cookies that we administer. These cookies enable us to remember your preferences when accessing the Website, such as login details or your language preferences. Their principal purpose is to personalise your experience, making the service more useful to you – in general, so that you do not need to enter long strings of text numerous times.

Performance cookies

These are administered by third parties and are persisting cookies. The cookies track the information about traffic to the website and how people interact with it. The data captured through these cookies may directly or indirectly identify you as a specific visitor to the website as it is commonly linked to some pseudonymous identifier which is associated with the device one uses to gain access to the website. We may use these cookies to test new pages, features or functionality of the Website to see how our users react to them.

How do we receive information about you?

We get our information about you from several sources. For starters, we obtain information from you when you directly give us your personal information in connection with your decision to register with our Site. Furthermore, as you make use of or access our Site with regards to our offered services, we will obtain related information pertaining to your use. Thirdly, we might get the information from third party service providers, services or from public registers. For example, we might obtain data from traffic analytics vendors which helps us to understand and analyze the way our users interact with our Site. We aggregate this data so that we can better improve our services and make your experience better.

How is the information used? With whom do we share the information?

We don’t rent, sell, or otherwise share Users’ information with third parties except to the extent described below. We collect information to perform various purposes. These include e-mail communication with you to send you notices about our services, send technical information to you, or for responding to any other issues you might have with customer services. We keep you updated with the latest information from our updates, services, and features.

Additionally, we may display advertising when you access our Site, promote our websites and products in addition to other statistical and analytical purposes that have the objective of improving the Site.

In addition to the objectives outlined above, we can transfer or disclose personal data to our subsidiaries, affiliated organizations, and third-party vendors in order to offer or host the Site, perform services requested by you, provide you with a personalized experience on the Site, store and process information, send you targeted marketing communications, and help our advertisers communicate with you more effectively and tailor their advertising to you.

We can disclose information for the purpose of complying with legal or governmental requests, processes, or other applicable laws or regulations. We might disclose information further to enforce our policies, investigate an activity in relation to illegal activities, suspected fraud, and other security issues.

We may disclose information further to establish or exercise our legal rights, to prevent harm to our rights or property, to collaborate with law enforcement, or to protect intellectual property or other legal rights.

Retention of Your Personal Data

We’ll maintain your personal information for as long as is necessary for the purpose we’ve established within this Privacy Notice, and we retain and use it to comply with our obligations in other ways. This may include but not be limited to: retaining the data to comply with any applicable law, regulation, legal process, or enforceable governmental request, resolution of disputes, and enforcement of our agreements and policies.

Usage data shall be retained by the Company for internal analysis purposes. Usage data is retained for a lesser period, except where such is used to update security measures, enhance functionality, or where we’re legally compelled to retain the data for a longer period.

Security of Your Personal Data

Information security is utmost at our end and on the fact that no kind of transmission over the Internet or on any other medium of electronic data storage will be perfectly secured. We do use best efforts to apply commercially accepted means to protect your personal data, but we cannot guarantee absolute safety.

Analytics We Use

We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is web analytics service with Google that checks and reports to website traffic, which Google combines with the aggregate data to trace and review usage of our service and share such information with related services, on services, but information may also be retained on Google servers appropriately.

You may opt out of having your activity on the Service shared with Google Analytics by downloading and installing the Google Analytics opt-out browser add-on. The add-on instructs your browser to stop including all Google Analytics information about your visits to websites in their requests.

For further information about Google’s Privacy practices, please see the Google Privacy & Terms web page: https://policies.google.com/privacy.

GDPR Privacy

Legal Basis for Processing of Personal Data by GDPR

The following conditions would be applicable under which we could process your personal data:

Consent

You would receive clear consent as to the handling of your data in respect to processing for at least one and perhaps more explicitly specified purposes

Contractual requirements

The carrying out of performance based on your contract with the Company or due to precontractual measures which need to be done.

Statutory obligations

The processing helps our necessity to adapt to a Legal Obligation on our part. The processing of personal data is essential for the safety of your vital benefits or that of some other person.

Public interest

The dealing of personal data is accepted in the exercise of official authority entrusted to the Company or essential for the purposes of the authentic interests pursued by the Company or a third party to whom the data are disclose,.

The Company will explain the specific legal basis that justifies your personal data to be processed and whether the processing of any part of your personal information is obligatory under the contract or to enter into a contract.

Rights under GDPR

The Company undertakes to respect the Privacy rights, as well as particularly the right of access, for your personal information.

Under the terms of Privacy Policy and in accordance with applicable law, if you are an individual within the EU, the following rights will apply to you:

Access your data

You have the right to ask us for a copy of, or access to, any personal information we hold about you. In most cases, you will be able to view and update, as well as delete, the personal data you provide to us in your account settings. Alternatively, just get in touch and we’ll try to help directly. You can also request a copy at any time.

Request correction of personal data

You can request correction of any information that we may have about you which is inaccurate or incomplete.

Right to object to processing of your personal data

This right applies where we are relying on legitimate interest as the legal basis for processing, and where something about your circumstances means that you want to object to us processing your personal data for this reason. You can also object at any time to processing of your personal data for direct marketing purposes.

Request removal of personal data

You have the right to request that we erase or remove any personal data we do not have a legitimate reason to process.

Request your personal data be transferred to you: We will provide your personal data, or transfer it to a third party chosen by you, in a structured, commonly used, and machine-readable format. This right applies only to automated information that you initially provided consent for us to use or when we used it to perform a contract with you.

Withdraw consent

You have the right to withdraw consent if you want to. If you withdraw your consent, we might not be able to give you access to some of the functionalities of the Service.

Exercising Your GDPR Data Protection Rights

You have the right to exercise your rights of access, correction, deletion, and objection by contacting us. We will also require you to confirm your identity in regard to responding to your requests. We will respond to any request within reasonable time limits.

Revision of this Privacy Policy

We may update our privacy Policy periodically. Any change will be notified by posting an updated privacy Policy on this page.

We suggest that you frequently visit Privacy Policy to know about the changes. Changes will be effective immediately once they are posted on this page.

How to Contact Us

If you have general questions about the site, the information we collect, or how we use it, please do not hesitate to contact us at info@alxtel.com or dial us on +1-240-293-4629.