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AlxTel – International SIP Trunking Service Provider2023-10-30T06:08:06+00:00

International SIP Trunking Service Provider

AlxTel is a business-class SIP trunk service provider for IP-PBX systems and analog/digital telephone adapters. Our SIP trunks operate on your own broadband Internet connection, and we offer unlimited rate plans.

LOW-COST | SELF SERVICES | FLEXIBLE | RELIABLE | RENTAL DID’S | ELIMINATE VOIP GATEWAYS

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+1-240-293-4629

Session Initiation Protocol Trunking (SIP Trunking)

SIP Trunking is a service offered by a communications service provider that uses the protocol to provision VoIP connectivity between an on-premises phone system and the public switched telephone network (PSTN). SIP is used for call establishment, management, and teardown.

How SIP Trunking Can Take Your Business To The Next Level

It used to be that you had to have a PRI in order to have video, voice, and data all on a single line. This was a physical device that had to be purchased separately but along with your chosen phone provider’s calling plans. This is no longer the case with SIP, as it allows your provider to set up a proxy server, which will provide the outgoing, incoming, and PBX calls for you. Everything is located off-site and handled by a professional IT team or contractor through your provider, meaning it saves you a ton of time and money on the technical support side of the equation. All of these benefits are much better than what traditional PSTN has been able to provide through their services and will give your business just what it needs to take it to the next level.

SIP Trunking

Benefits of SIP Trunking

Choosing AlxTel’s SIP trunking service will significantly level the playing field for smaller businesses to compete with large corporations and appear much more professional and bigger than they actually are. For larger businesses, one of the main advantages is being able to much more easily maintain that local presence. Regardless of the size of the business itself, SIP trunking’s biggest benefit overall is simply the reduction in cost to the company’s overall expenses. This is particularly true for SIP VoIP services that are specifically crafted for a business in particular.

Lower monthly Line & DID Rental

The monthly fee to have a number of lines installed at your office drops significantly with SIP Trunks. And DIDs cost a lot less.

Lower call charges

There are many SIP Trunk providers and competition has driven down call charges significantly. Some SIP Trunks even come with unlimited calling and you can save on international call charges, too.

Better customer service

Provide better customer service by adding more geographical and international numbers. Quickly and easily add numbers to your SIP Trunk and terminate them on your IP PBX.

Eliminate VoIP Gateways

SIP Trunks will eliminate the need to buy and manage VoIP Gateways. All phone calls come in via IP. No extra conversion often means better quality too.

Flexibility

It is easy to add channels to your SIP Trunk to cope with increased calls. A simple phone call will allow you to add channels, and often this can be done immediately.

Reliability

While traditional telephone service can be interrupted due to weather events, shenanigans in the telephone room or a drunk driver hitting a telephone pole, SIP trunking is a reliable technology.

Elastic SIP Trunking features, built for power-users

SIP trunking can enable a variety of features that can provide unified communications services including:

Fraud Protection

Dedicated anti-fraud team and predictive AI monitoring to catch toll fraud and number spoofing.

Call Recording

Enable automatic recording per number or connection, with configurable formats and free cloud storage.

Emergency Calling

Add an address to your account for in-plan calls to E911 numbers and automated routing to the nearest PSAP.

Alerting & Reporting

Set custom alerts for account balance, automatic top-up, call statistics, and fraudulent or suspicious activity.

FastPort

Ultra-fast number porting with automatic CSR validation, bulk submission, and easy tracking of porting requests.

Custom Routing

Choose a routing scheme per number for ultimate quality, lowest cost, or specialized traffic types.

Upgrading the PBX to an IP PBX

Chances are that the old PSTN lines are connected into another old device, the hardware-based PBX system. This device is inflexible, difficult to manage, and often expensive to maintain. Technically it is possible to buy a gateway that allows the old PBX to talk to the SIP Trunks. But why not upgrade to a modern IP PBX and leverage the flexibility and modern features IP telephony can bring to your business phone system. This allows you to take advantage of the cost savings, easy management, and productivity increases with full-scale Unified Communications that an IP PBX offers. Alxtel can be easily deployed on-premise with Windows and other operating systems. Alternatively, you can opt for a cloud solution hosted by Alxtel or in your account with Google, Amazon, Microsoft Azure, and more. SIP trunking providers may offer additional services, including:

  • Encryption of voice calls to meet security needs.
  • Routing of calls to 911 services, with appropriate caller location information.
  • Interconnection with cellular networks so a call placed on a cellphone also rings on a desktop phone.
  • Virtual inbound phone numbers, including 800-number services.
  • Ability to route calls to multiple locations based on call volume, source of call or other policies.

AlxTel Reviews and Testimonials

Rated 4.3 out of 5 based on 7 trustpilot reviews.

Trustpilot

Dec 28, 2022

Great Customer service
Great Customer service. Overall great service and value from start to finish.
– Ahmed Hazem Awad

Trustpilot

Dec 21, 2022

AlxTel is a great company to work with
AlxTel is a very professional company in terms of knowledge and acting promptly to your request. They already represent as an agent a lot of firms in the field which tells you that they are trustworthy. They will always work with you to come up with the best solution that serves you and within your budget as well
– Hossam hablas

Frequently Asked Questions

What is SIP trunking?2023-01-12T18:45:07+00:00

SIP trunking (Session Initiation Protocol trunking) is a method of providing telephone service over the internet using the SIP protocol. It  is a cost-effective and versatile solution for businesses that need to make and receive telephone calls, but want to do so using their existing IP-based infrastructure.

How does SIP trunking work?2023-01-12T18:51:28+00:00

SIP trunking works by using the internet to connect a business’s IP-based phone system (such as a PBX system) to the public switched telephone network (PSTN), allowing the business to make and receive calls using their internet connection instead of traditional phone lines. It uses the SIP protocol to initiate, maintain, modify and terminate sessions with one or more participants. It allows multiple communication sessions such as audio, video, messaging, to occur simultaneously and to be controlled by the IP-PBX.

What are the advantages of using a SIP trunking service?2023-01-12T18:56:00+00:00

Some of the key advantages of using a SIP trunking service are cost savings, scalability, flexibility, and added features such as voicemail, call routing, call waiting, call forwarding, IVR. It allows users to make and receive calls over the internet at a lower cost than traditional phone lines, easily scale telephone service up or down as needed, reroute calls to other numbers or locations in case of an outage and add more advanced features to improve communication experience.

How do I choose the right SIP trunking service provider?2023-01-12T18:56:46+00:00

When choosing a SIP trunking service provider, there are several factors to consider to ensure that you select the right provider for your business:

  • Network reliability: It is important to choose a provider with a reliable and robust network to ensure that your calls are connected quickly and with high quality.
  • Pricing: Compare pricing plans and costs of different providers, taking into account factors such as per-minute rates, volume discounts, and any additional fees or charges.
  • Features: Consider the specific features that you need, such as caller ID, call recording, voicemail, call routing, and disaster recovery options.
  • Technical Support: Look for a provider that offers 24/7 technical support and has a good reputation for resolving issues quickly.
  • Compliance and Certification: Check if the provider is compliant with industry standards, has certifications and is in good standing.
Can I use a SIP trunking service for international calling?2023-01-12T18:57:38+00:00

Yes, you can use a SIP trunking service for international calling. In AlxTel, we provide SIP trunking with international calling as part of our service, allowing you to make and receive calls to and from other countries using your internet connection.

Need support?  You are our priority, We’ve got you covered.

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Our goal is to supply you with the best possible customer service across all our products and solutions. We look forward to helping you make the most of your AlxTel platform.

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